At Sushana (“Sushana,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information.
By accessing or using www.sushana.in you agree to the practices described in this Privacy Policy.

What This Privacy Policy Covers

This Privacy Policy applies to personal information collected when you:

• Visit our Website

• Book consultations

• Place orders

• Communicate with us

• Subscribe to updates

This policy does not apply to third-party websites that we do not own or control.

We do not knowingly collect information from children under the age of 13. If you believe we may have received such information, please contact us at:

Information We Collect

Information You Provide

We may collect the following information voluntarily provided by you:

• Name

• Phone number

• Email address

• Billing and shipping address

• Payment details

• Measurements for made-to-measure garments

• Preferences and customization details

This information is used to:

• Process and fulfill orders

• Schedule consultations

• Provide customer assistance

• Improve our services

You may choose not to provide certain information; however, this may limit your ability to use some services.

Information Collected Automatically

When you visit our Website, we may collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on pages

We use cookies and similar technologies to enhance your experience and analyze website performance. You may disable cookies in your browser settings, though certain features may not function optimally.

How We Use Your Information

Your information may be used to:

• Process and deliver your orders

• Provide bespoke and made-to-measure services

• Communicate appointment and delivery updates

• Improve website functionality

• Send service-related notifications

• Comply with legal obligations

We may use anonymized, aggregated data for analytical purposes.

Sharing of Information

We do not sell or rent your personal information.

We may share information with:

• Service providers assisting with payments, shipping, hosting, and technical operations

• Legal authorities when required by law

• Business entities in case of merger, acquisition, or asset transfer

Such parties are permitted to use your information only for necessary service execution.

Data Security

We take reasonable steps to protect your personal information. However, no online transmission or storage system can be guaranteed completely secure.

You are responsible for maintaining the confidentiality of your account credentials, where applicable.

Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices of those websites.

Your Rights & Choices

You may:

• Request access to your personal data

• Request corrections to inaccurate information

• Request deletion of your information (subject to legal requirements)

• Opt-out of promotional communications

To make a request, contact: +91 95551 11158

Certain data may be retained for compliance and record-keeping purposes.

Email Communications

We may send:

• Order confirmations

• Shipping updates

• Consultation details

• Promotional communications (if opted in)

You may unsubscribe from promotional emails at any time.

Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date.

Continued use of the Website constitutes acceptance of the updated policy.

Contact Us

For questions or concerns regarding this Privacy Policy, please contact: +91 95551 11158

We will make reasonable efforts to respond promptly.