Frequently Asked Questions
How many days does it take to ship a product?
We are 'Made To Order', and hence time to dispatch may vary from product to product. Normally, we would require 6-8 weeks. You may reach us at email, support@sushana.in or Whatsapp us at +919555111158, so that we can assist you with the appropriate details for the product.
Please Note:- Post Shipment, the courier takes somewhere around 3 to 5 working days to deliver the item.
Do you ship items globally?
Yes, we ship worldwide
What are the Shipping Charges?
Free Shipping Within Delhi
International Shipping charges starts at ₹6,000, and duties & taxes may apply as per your country’s import regulations.
Do I have to pay the Custom Duty Charges?
Yes, Custom Duty Charges are to be borne by you since, 'Every time when an item crosses an international border from one country to another, it is subject to these charges by the importing country's rules and regulations
Can I order for COD (Cash On Delivery)?
COD at the moment is not available
Is there an Express Delivery (Shipping Within 24-48 hrs)?
Yes, we do have Express Delivery. Kindly reach out to us at +919555111158, to check for product availability.
Is there a Return/Exchange or Refund for a Product?
We have NO RETURN/NO EXCHANGE policy. It is advised to check for your size requirements before you make a purchase order.